EVERYTHING YOU NEED TO KNOW BEFORE YOU GO
You can book directly through our website by selecting your desired tour or submit an inquiry through our contact form or WhatsApp.
Yes. Tell us your preferred route, pace, accommodation, and experiences, and we’ll build the journey around you.
Depends on the trip. Short treks and cultural tours suit most people. High-altitude treks need decent fitness. Check the difficulty rating on each trip page
Yes. We run every trip ourselves, with our own experienced guides—not outsourced operators. We carefully plan each journey around the route, conditions, and altitude, with your safety at the heart of every decision.
Yes. You’re never on your own. Your guide is with you throughout the journey, while our office team remains just a call or message away whenever you need support.
International flights are not included. If domestic flights are required for your itinerary, such as the flight to Lukla, they’ll be clearly listed on the trip page.
Once your trip is confirmed, a 20% deposit secures your booking. You can pay the remaining balance after you arrive in Kathmandu, before your trip begins.
Yes. How much you get back depends on how early you cancel — see our Terms & Conditions for exact numbers or contact us for assistance.
You can make changes to your booking by contacting us as early as possible. We’ll do our best to accommodate your request. Changes may depend on availability and the nature of the change.
If we cancel the trip, you’ll get a full refund, or the option to move to a different date or trip.
Sometimes. It depends on the required permits and group size. Contact us via email or phone, and we’ll tell you straight away.
Yes, within a set window before departure. See our Terms for the exact timing or contact us for assistance.
Yes, travel insurance is mandatory and non-negotiable, including coverage for medical expenses and emergency evacuation.
Your guide makes the call. Safety comes first, and we’ll offer the best alternative available.
Yes. We take care of the required trekking permits and national park or conservation area permits for your trip. These are included in the trip cost, so you don’t have to worry about arranging them yourself
Our itineraries are designed with proper acclimatization time, and our guides are experienced in recognizing the early signs of altitude sickness. We monitor how you’re feeling throughout the trek and adjust the pace or itinerary when needed.
We’ll coordinate the emergency response and, when necessary, arrange evacuation while working with your insurance provider. Valid travel insurance with emergency evacuation coverage is essential before you go.
Our guides are part of our team, not contractors, and bring decades of combined experience in the Himalayas. Many have personally trekked or climbed the exact routes they lead, so their knowledge comes from experience on the trail.
Yes, please let us know your requirements when booking the trip.
Yes. All our trips include airport pickup and drop-off, making your arrival and departure simple and hassle-free.
Yes. You can extend your trip before or after your main itinerary. Just let us know in advance, and we’ll help arrange the additional days, activities, or accommodation.
No. We don’t sell travel insurance, but we can recommend providers and policies that offer appropriate coverage for Himalayan trekking, including emergency medical care and evacuation.
Yes. If you need to rent trekking gear, we can point you toward reliable local rental options and help you figure out what you’ll need for your trip.
Yes. Private departures are available on most routes for an adjusted price. Let us know your preferred dates and group size, and we’ll arrange the trip around you.
Most days start early with breakfast before hitting the trail. We’ll walk for a few hours at a comfortable pace, with plenty of breaks to enjoy the scenery, rest, and refuel. We usually reach our next stop by the afternoon, leaving time to relax, explore, or simply enjoy the mountain surroundings before dinner and a briefing for the next day.
We choose accommodation and meals with comfort, hygiene, and your wellbeing in mind. In Kathmandu, you’ll stay in a comfortable 3-star or higher hotel with breakfast included. On the trail, we work with trusted teahouses and lodges that provide clean rooms and wholesome, hygienically prepared meals.
For camping trips, our experienced cooks prepare fresh meals throughout the journey, while our camping equipment and gear are carefully selected for comfort, reliability, and the conditions we’ll encounter.
Yes. Vegetarian meals are widely available throughout the trekking regions we operate in. Vegan options are also available at many teahouses and lodges, although choices can be more limited in remote areas. Let us know about your dietary requirements in advance, and we’ll inform the accommodation providers and plan accordingly.
Nepal uses the Nepalese Rupee (NPR). Cash is the most reliable option in rural and trekking areas, where card payments may not be available. Credit and debit cards are widely accepted in Kathmandu and other major cities, although it’s always a good idea to carry some cash when traveling outside the cities.
Yes. Drinking water is available at teahouses and settlements along most trekking routes. We recommend using boiled or properly purified water, either with purification tablets or a reliable filter bottle. Avoid drinking untreated water directly from streams or taps.
Tipping is customary in Nepal. If you’re happy with the service, a general guideline is to tip about 15% of the trek cost for your guide and 10% for your porter. For teahouse staff, a small tip of around USD 1–2 is a thoughtful way to show your appreciation for good service.
These are only guidelines—there’s no fixed amount, and you’re welcome to tip according to the quality of service and your experience.